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FAQ

How can I get in touch with your team??

You can contact us through the form on our website, email us directly, or call our customer service hotline. All contact details are available on our "Contact Us" page.

What are your customer service hours??

Our customer support team is available Monday through Friday, 9 AM to 5 PM (local time). On weekends and holidays, response times might be slower, but we’ll get back to you as soon as possible.

Can I reach out on social media??

Yes, you can message us on our official social media channels, such as Twitter, Facebook, or Instagram. We monitor these platforms during business hours.

How quickly can I expect a response??

We aim to respond to all inquiries within 24 to 48 hours. For urgent matters, calling our support line is the fastest option.

Is there a way to check the status of my submitted inquiry??

If you’ve submitted a form or emailed us, you’ll receive a confirmation email with a reference number. You can reply to that email for updates or call our team with your reference number handy.

Not found the answers? Send us a message to our support email.

Contact us

Please refrain sending multiple message and wait for 24 hours for us to response your previous messages. Sending multiple messages may result in getting blocked!